How Much Should I Budget for Office Service Charge in London?

January 26, 2026 / date
/ Reading time
Flowspaces/ Category

Many people focus on rent when planning an office budget in London. You will be glad to know that the rent is only part of the cost. The service charge is another big part that covers cleaning, security, repairs and shared area maintenance. This fee helps keep the office and building in good shape.

It is really important to add the service charge to the budget. If you skip it, you might end up with unexpected costs. This can mess up your cash flow and business plans. That’s why you should plan for it from the start.

Read on to learn how much to expect and what you should include in the service charge. We will also share some tips to help you keep costs down.

 What Office Service Charge Covers

The office service charge pays for many shared services. It helps keep the building safe, clean and running well. These services cover lift maintenance so everyone can use them. It also includes cleaning of common spaces like halls and lobbies. Security services are also included in it. The charge pays for things like HVAC system upkeep and roof repairs. 

The charge also covers the managing agent’s fees. It includes building insurance and costs for health and safety checks. All these parts make sure your office building stays in good condition and follows the law.

Typical Service charge Ranges in London

The service charge cost depends on where the office is. The average is around £15 per square foot per year in Central London. Data from Bellrock shows that the London median is £12.06 per square foot. 

In other parts of the UK, the cost is lower at about £7.85 per square foot. A well specified offices in central areas usually have charges between £8 and £15 per square foot according to Pilcher.

Factors That Drive Service Charge Costs

Many things affect the service charges. The building’s specification and amenities matter a lot. If you pick a space with premium services, this can add around £2 to £5 or more per square foot. The age of the building also plays a part. Older buildings often cost more. This is because they use more energy and need extra maintenance.

The usage of heating and air conditioning also costs a lot. So does how often shared areas get cleaned. The number for security and upkeep will also raise or lower the charge.

Total Occupancy Cost: Beyond Service Charge

The service charge is just one part of your total office cost. You must also think about business rates. In prime areas, these are often £25 to £35 or more per square foot.

Don’t forget utilities, these can add about £5 to £8 per square foot each year. Other costs include the office fit-out, IT setup, insurance, and legal fees. All these add up. So, it’s key to plan for them when setting your budget.

How to Build an Accurate Service Charge Budget

We all know that we can not guess the accurate service charge budget. But you can start by asking for a detailed breakdown of past service charges. Look at the last three years of statements. This will help you spot trends and plan better.

When you are making a deal, try to negotiate caps on service charge increases. You can also ask for inflation-linked caps to limit surprises. It’s smart to set a buffer. Plan for around 10% to 20% more than the average charge. This will cover unexpected costs and keep your budget safe.

Strategies to Manage and Reduce Service Charge Costs

Try to choose a building with energy-efficient systems. Try to choose modern buildings as they often cost less to maintain. Talk to the landlord about maintenance expectations. Make sure you don’t pay for services or amenities you won’t use. Think about shared or co-working spaces. These often have the service charge built into the rent. This can make costs easier to manage.

Sample Budget Scenarios

Here’s a quick look at what the service charge might cost:

Office Size Avg. Service Charge (/sq ft) Annual Cost
1000 sq ft £12 £12,000
2,500 sq ft £15 £37,500

Conclusion

The service charge is always a big and ongoing cost. It matters just as much as rent. In central London, the typical range is £8 to £15 per square foot per year. The median is around £12. If you budget carefully and negotiate well, you can keep these costs under control.

 

 

Location / Office Type Typical Service Charge (per sq ft) What’s Usually Included Key Budget Considerations
West End (Premium) £12–£18 24/7 security, concierge, high-spec HVAC, premium common areas, bike storage Higher amenity levels justify premium; negotiate caps on annual increases
City of London £10–£15 Reception services, lifts, cleaning, building insurance, M&E maintenance Older buildings may have higher repair reserves; request 3-year service charge history
Fringe Central London (Shoreditch, Southbank) £8–£12 Standard cleaning, utilities for common areas, basic security, waste management Good value for startups; check what’s excluded (e.g., after-hours HVAC)
Greater London / Outer Zones £5–£8 Essential maintenance, insurance, managing agent fees, communal lighting Lower base costs but fewer amenities; factor in own utility contracts
UK Regional Average (comparison) £4–£7.85 Basic building upkeep, insurance, shared area maintenance Central London typically 50–100% higher than regional rates
Serviced Office / Coworking Included in membership (equivalent £15–£25) All-inclusive: utilities, cleaning, reception, WiFi, tea/coffee, maintenance No separate service charge but check for hidden fees (printing, meeting rooms, guest access)
Traditional Lease £8–£15 (charged separately) Building operations only; tenant pays own utilities, cleaning, fit-out More control but requires budget for separate operating expenses

 

Frequently Asked Questions

Q: What exactly do office service charges cover in a UK commercial lease?

Service charges cover the shared costs of running and maintaining a building. This typically includes common area cleaning, building insurance, security, lift maintenance, HVAC servicing for shared systems, reception staffing, window cleaning, landscaping, and the managing agent’s fees (usually 10–15% of total service charge). Unlike US CAM (Common Area Maintenance) fees, UK service charges often include a sinking fund for major future repairs. Always request a detailed breakdown before signing—landlords are required to provide this transparency.
 

Q: Why do service charges vary so much between £8 and £15+ per square foot in London?

The variation comes down to building quality, amenities, and location. A £15/sq ft building likely offers 24/7 concierge, shower facilities, bike storage, roof terraces, and high-specification mechanical systems requiring specialist maintenance. An £8/sq ft building provides functional basics—standard cleaning, shared reception, and essential maintenance. Age matters too: older buildings often carry higher repair reserves. Premium amenities can add £3–£5 per sq ft, so consider whether you’ll actually use features like end-of-trip facilities or staffed receptions.
 

Q: Can my landlord increase service charges unexpectedly during a lease term?

Yes, service charges can increase mid-lease because they’re typically “variable”—calculated based on actual building costs. However, you can negotiate protections. Request a service charge cap (often 3–5% annual increase maximum) or a cap-and-collar arrangement during lease negotiations. Some landlords offer fixed service charges for the first 1–2 years. Without a cap, you’re exposed to rising energy costs, unexpected repairs, or increased security requirements. Always review the service charge clause carefully and push for annual caps before signing in 2026’s market.
 

Q: How are UK service charges different from US CAM fees?

UK service charges and US Common Area Maintenance (CAM) fees serve similar purposes but differ in structure. UK service charges typically include a “sinking fund” or reserve for major capital expenditure (roof replacement, lift upgrades), which CAM fees often don’t cover. UK charges are usually reconciled annually against actual costs, while US CAM fees may include landlord administrative markups. UK tenants also have more statutory rights to challenge unreasonable charges through tribunal. The core coverage—cleaning, insurance, shared utilities, maintenance—is broadly similar in both systems.
 

Q: What percentage should I add as a contingency buffer when budgeting for service charges?

Plan for a 10–15% contingency above the quoted service charge estimate. This covers unexpected increases from energy price volatility, unplanned repairs, or enhanced security requirements. For older buildings (pre-1990s), consider 15–20% as mechanical systems may need more frequent attention. If your lease lacks a service charge cap, budget more conservatively—some tenants have experienced 8–12% annual increases during energy price spikes. Review the building’s three-year service charge history to gauge typical fluctuations before setting your contingency level.
 

Q: How should I request service charge history from a landlord before signing a lease?

Ask your landlord or their agent directly for certified service charge accounts from the past three years. A simple email works: “Before proceeding, please provide the audited service charge statements and budgets for 2023, 2024, and 2025, along with the projected 2026 budget and any planned major works.” This is a standard, reasonable request—landlords expect it from informed tenants. Review for unusual spikes, compare year-on-year increases, and check whether the sinking fund is healthy. If a landlord resists providing this, consider it a red flag.
 

Q: Do coworking spaces have hidden service charges I should watch out for?

Coworking memberships bundle service charges into the headline price, but additional fees can catch you out. Common extras include: meeting room bookings (£20–£50/hour), printing beyond a monthly allowance, guest day passes (£15–£30), mail handling, phone booths, event space hire, and after-hours access charges. Some operators charge “facility fees” or “community fees” separately. Before committing, request a complete fee schedule and estimate your realistic monthly usage—a £450/month membership can easily become £600+ with add-ons. All-inclusive packages exist but cost more upfront.
 

Q: If we reduce from 5 to 3 office days per week, will our service charges decrease proportionally?

Unfortunately, no. Service charges in traditional leases are based on your leased square footage, not usage frequency. Building insurance, security, common area cleaning, and management fees remain constant regardless of occupancy. Some variable costs like electricity may reduce slightly with lower usage, but these typically represent only 15–20% of total service charges. If you’re downsizing office attendance, your main savings come from taking less space rather than negotiating usage-based charges. Serviced offices or coworking with part-time memberships offer genuinely proportional pricing for hybrid working patterns.